Cognos Insight Import Data Issue

by Thomas Manchego|Published December 16, 2013|2 comments

Are you having issues with Insight not being able to import data? It has been found that the root cause of this is IE 11. By downgrading IE 11 we will be able to have import data work again.

Symptom: When selecting “Import Data…” from the Get Data menu Insight will be stuck on this menu, and will not proceed to import data.

Solution: Follow these instructions to downgrade IE11

http://www.wikihow.com/Uninstall-Internet-Explorer-11-for-Windows-7

Note: This issue is for Insight 10.2.1 and earlier. The issue has been reported that it should be fixed in the next fix pack or release.

AUTHOR

Thomas Manchego

Analytics professional that specializes in Business Intelligence and Performance Management. Strives to revolutionize clients’ decision making processes through the latest advanced data visualization and data exploration techniques. Experienced and certified in developing and administering enterprise reports and data models in IBM Cognos BI & Cognos TM1. Understands relational database concepts and particularly Microsoft SQL Server and Oracle as well multidimensional databases. Has developed solutions for insurance, biopharma, demos and sales engineering in areas of sales, marketing, accounting, labor utilization, financial forecasting and more. Well versed with software development and software architecture and trained in Agile methodology. Ability to develop queries in both multidimensional and relational databases.

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2 thoughts on “Cognos Insight Import Data Issue”

2 comments

Barry
February 19, 2014, 11:44 AM

I have the same issue with Windows 8, I removed IE and still have this problem
- Thomas Manchego
  April 23, 2014, 3:30 PM
  
  I believe you cannot go lower than IE 11 on Windows 8. Windows 8 users may have to wait for the next fixpack from IBM. I would contact their team directly to see if there is a patch for Windows 8.

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